Latest Features (Jan 2026)

Can I create children's books with iChatbook?

Yes! Our new AI Storytelling tools allow you to generate complete children's books, including chapter analysis and cover image generation. You can also use the Art Style Selector to choose unique visual styles for your stories and even print them to PDF in a landscape format optimization.

Does the AI have access to real-time information?

Yes. We've integrated a new linkup-search tool that allows the AI to retrieve real-time information from the web during your chat sessions, providing up-to-date answers alongside book insights.

Can I upload EPUB files?

Yes! We now support EPUB files in addition to PDFs. You can upload them just like any other book, and they will be fully indexed for chat and analysis.

What is the Notes Explorer?

The Notes Explorer is a new powerful way to manage your insights. It offers a dedicated interface for viewing your notes and includes a new selection-based context toolbar for easier note-taking while reading.

Do you have an affiliate program?

Yes, we have launched a full-featured affiliate system. You can sign up to access your dashboard, track referrals, and view your earnings stats.

Can I import books from other platforms?

Yes. We now offer mass import tools, including an HTML mass-importer specifically designed for moving your collection from platforms like Blinkist.

General Questions

What is iChatbook?

iChatbook is an AI-powered reading platform that lets you upload books (PDFs) and have intelligent conversations with them. Think of it as having a knowledgeable reading companion available 24/7.

How does it work?

When you upload a book, our AI analyzes and indexes the content. You can then ask questions, request summaries, or explore themes, and the AI provides accurate, context-aware responses based on the book's content.

What makes iChatbook different?

Unlike general AI chatbots, iChatbook specifically understands the context of your books. It can reference exact passages, maintain conversation context across sessions, and provide book-specific insights.

Is my data secure?

Yes. We use enterprise-grade encryption, never share your data, and you can delete your books and conversations anytime. See our Privacy Policy for details.

Account & Billing

Is iChatbook really free to use?

Yes! iChatbook is free to use with full access to our reading tools. There are no subscriptions or seat limits required. The Pro plan is available for users who want access to advanced reasoning models and features, higher usage limits, and priority support.

What's the difference between Free and Pro?

The free tier includes unlimited access to reading tools and standard AI models. Pro users get access to advanced reasoning models, higher usage limits, priority processing, and early access to new features.

Can I change or cancel my plan?

Yes. Upgrade anytime for immediate access to features. Downgrade or cancel anytime, effective at the end of your billing cycle. No questions asked.

Do you offer refunds?

Yes, we offer full refunds within 30 days of purchase if you're not satisfied. Contact billing@ichatbook.com.

Is there a student discount?

Yes! Students get 50% off Pro plans with a valid .edu email address. Educators get 30% off Team plans.

Books & Library

What file formats are supported?

We support PDF and EPUB files. The files must have readable text (not just scanned images) to be fully indexed.

What's the maximum file size?

• Free: 50MB
• Pro: 100MB
• Enterprise: Unlimited

Can I upload textbooks?

Yes, you can upload any PDF you legally own, including textbooks. Please respect copyright laws and only upload books you have the right to use.

What is the Universal Library?

The Universal Library provides instant access to thousands of popular books without needing to upload PDFs. It's included free with all plans.

Can I share books with others?

Team plan users can share books within their workspace. Pro and Free users can share chat conversations but not the books themselves.

AI Chat Features

What can I ask the AI?

Anything about the book! Examples:

• Summaries of chapters or concepts
• Character analysis
• Theme exploration
• Historical context
• Study questions
• Connections to other works

How accurate are the AI responses?

Very accurate for book-specific content, as responses are based on the actual text. For broader context or interpretation, accuracy depends on the AI model's training.

Can I chat with multiple books?

Yes! Pro and Team users can have cross-book conversations, comparing themes and ideas across different books simultaneously.

What AI models do you use?

We support multiple models including GPT-4, Claude, Gemini, and others. Pro and Team users can choose their preferred model.

Does the AI remember previous conversations?

Yes, within the same book. The AI maintains context throughout your conversation and can reference earlier discussion points.

Technical Issues

Why is my PDF not uploading?

Common reasons:

• File exceeds size limit
• PDF is password-protected
• PDF contains only scanned images
• Network connection issues
• Browser compatibility problems

Why is processing taking so long?

Processing time depends on file size and complexity. Most books process in 1-2 minutes, but large textbooks may take up to 10 minutes.

Can I use iChatbook offline?

No, iChatbook requires an internet connection for AI features. However, you can download summaries and notes for offline reading.

What browsers are supported?

We support the latest versions of:

• Chrome (recommended)
• Firefox
• Safari
• Edge

Is there a mobile app?

Yes! iOS and Android apps are available. Download from the App Store or Google Play.

Privacy & Security

Who can see my books and chats?

Only you can see your personal books and chats. Team members can only see books explicitly shared in team workspaces.

Do you train AI on my data?

No. Your uploaded books and conversations are never used to train AI models. Your data remains private and confidential.

Can I delete my data?

Yes. You can delete individual books, conversations, or your entire account at any time. Deletion is permanent and immediate.

Is iChatbook GDPR compliant?

Yes, we are fully GDPR compliant. See our Privacy Policy for details.

Getting More Help

How do I contact support?

• Email: support@ichatbook.com
• Live chat: Available Mon-Fri 9am-5pm EST
• Response time: Usually within 24 hours

Where can I suggest features?

We love feedback! Email suggestions to feedback@ichatbook.com or use the in-app feedback button.

Is there a user community?

Yes! Join our community:

• Discord: discord.gg/ichatbook
• Reddit: r/ichatbook
• Twitter: @ichatbook

Do you offer training or demos?

Yes! Team and Enterprise plans include onboarding sessions. We also offer weekly public demos - register here.